Unbreak Your Phone

Premium Protection

Marie-Blanche RÉMILLARD

01/31/2020

Prime Protection

Helen Loo Yau

01/25/2020

Sudhir Naraharisetti

01/25/2020

Online application review

Easy to use online process to apply for product. The phone screen assessment which involves using your phone’s camera to take a pic of the phones screen via a mirror was a bit cumbersome. Had to tilt the phone at odd angles to fit the pic in the required window square. Several attempts required. My phone passed the assessment test using the app but did not relay the info correctly to bounce. It failed my screen test on a brand new iPhone 11. This held my activation for 30 days. However, I emailed bounce via the customer service link and it was corrected within 48hrs. Overall, the process to activate I would recommend. I haven’t had to make a claim to rate that process and hopefully I won’t have to

Chris Morgan

01/16/2020

Melanie Wong

01/16/2020

getting bounce

Stacey the clerk at Krazy Krazy in Timmins is the one who suggested Bounce and helped me install it. Pricing for the coverage appears to be a good bargain.

Gilbert Fortin

01/08/2020

Good service!

Had a few hiccups getting around the 30 day waiting period but had great customer service to resolve the issue!

Ajay Sarkar

12/18/2019

Perfecto

Life saver...!
Simple registration and claim process. Cheaper compared to blood suckers in the market.

Naren Ravi

12/14/2019

App and sign up was good but can't review until my phone breaks

Not sure how to give an honest review with out using the service first..signed up easily but the real test will be when my screen breaks and I need a new one out on.

SCOTT SECORD

12/13/2019

Stoked about this service!

Great experience signing up and getting set up. Haven't had to make a claim yet, but impressed by the value so far.

Tony Brandner

12/13/2019

good , but i felt unsure if i had signed up , felt a little unfinished somehow , but love the purchase . great idea

TIm WEbb

12/03/2019

Simple & Quick Peace of Mind

Purchase and setup was super simple and quick. Great value for effortless peace of mind.

Andreas Schleich

12/03/2019

Process

The process was very easy. My only concern is that I have to wait 30 days for it to become activated.

Todd DeWare

12/02/2019

I wish this existed sooner!

Set up was super simple and as someone who breaks their screen at least twice a year the cost of the coverage is nothing in comparison to replacing the screen out of pocket. I've recommended this to all of my friends!

Paulina van Schaik

11/27/2019

Can't go wrong

I am very clumsy and break my screen at about once a year. Bounce makes the whole process very easy from start to finish along with great customer service, you can't go wrong. Highly recommend getting Bounce!

Robbin Parcker

11/12/2019

Love it!

I am obsessed with Bounce! Getting set up was easy and knowing I have the protection for such a great price makes it all worth it! Not to mention the customer service is fantastic. Highly recommend :)

Abigail Guthrie

11/09/2019

Agneshkumar Gohil

11/02/2019

Great Value!!

Great service and affordable peace of mind!

Michael

10/24/2019

Renato Miguel Cruz Faria

10/13/2019

Excellent product!

The process to verify that your phone is okay was very simple and quick to do, the team has been extremely helpful and there have been no issues. Thank you Bounce!

Keara Burke

10/02/2019

So fast/easy and with a great price.

The process is really easy and straightforward. Cannot comment on the claiming process and hope I won't need it but will edit my post accordingly. Thanks!!!

Patrice Robidoux

09/03/2019

Derickmon Joseph

08/17/2019

It’s great!

I’m surprised more people don’t know about this product yet. Super simple, affordable phone insurance.

Sam Sullivan

08/12/2019

Amazing Concept, Amazing Service

I have nothing bad to say about this company at all. 100% amazing customer service and i am very glad I came across this.

Daniel C

08/02/2019

Easy to set-up.

Fast set-up and straightforward. Thanks!

Jill

07/31/2019

Cover what matters most.

Coverage has been specifically designed to cover the cost of repairing your screen (aka. the most fragile part of your phone).

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Frequently Asked Questions

We get it, Bounce is a new product, and we're sure you have questions you want answered. Here are some helpful answers to pressing questions.

1. What is Bounce? Why have I never heard of it before?

Bounce is a brand new phone insurance company that covers your phone screen against breaks. When you purchase a Bounce policy, the next time you break your phone screen and get it repaired, Bounce will cover the cost. Bounce operates under a company called C Walker Inc which is a Canadian, family- owned insurance company that has been in business for over 50 years. This is our first direct-to-consumer protection product.

2. What if my phone's screen is already broken? Can Bounce fix it?

Sorry, your phone can't already be broken when you sign up.

3. Why is the price so low, seems too good to be true?

There are two ways how we keep the price of our plan so low. Bounce covers the cost of repair for phone screen only. By removing a lot of standard “fluff” / mobile plan options you typically pay for but never use, we are able to keep the price low. We sell directly to you online, removing the middleman and mark-ups along the way. Since you're just dealing with us, not only can we ensure that the service you're getting is A+, we can also minimize the cost!

4. Where can I get my phone repaired?

Any licensed repair shop across the globe! Who knows when and where your next break will happen? You can find out more about why we have a fix it anywhere policy in "Our Story"

5. What’s covered?

Bounce covers up to two (2) screen replacements for your phone during the coverage period. The maximum amount covered per replacement varies by plan. Prime coverage is up to $150, Premium coverage is up to $250 and the Elite covers up to $500.

6. How does it work?

It’s easy: Sign up at getbounce.ca If you break your phone's screen, take it to any repair shop. Upload your repair receipt under “File a Claim” section in your Account. We'll reimburse you within 24 hours. That's it!

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Recommended by the people who matter most: our customers.

from 31 reviews

Good

Yvan Simard

01/31/2020

Premium Protection

Marie-Blanche RÉMILLARD

01/31/2020

Prime Protection

Helen Loo Yau

01/25/2020

Sudhir Naraharisetti

01/25/2020

Online application review

Chris Morgan

01/16/2020

Melanie Wong

01/16/2020

getting bounce

Stacey the clerk at Krazy Krazy in Timmins is the one who suggested Bounce and helped me install it. Pricing for the coverage appears to be a good bargain.

Gilbert Fortin

01/08/2020

Good service!

Had a few hiccups getting around the 30 day waiting period but had great customer service to resolve the issue!

Ajay Sarkar

12/18/2019

Perfecto

Life saver...!
Simple registration and claim process. Cheaper compared to blood suckers in the market.

Naren Ravi

12/14/2019

App and sign up was good but can't review until my phone breaks

Not sure how to give an honest review with out using the service first..signed up easily but the real test will be when my screen breaks and I need a new one out on.

SCOTT SECORD

12/13/2019

Stoked about this service!

Great experience signing up and getting set up. Haven't had to make a claim yet, but impressed by the value so far.

Tony Brandner

12/13/2019

good , but i felt unsure if i had signed up , felt a little unfinished somehow , but love the purchase . great idea

TIm WEbb

12/03/2019

Simple & Quick Peace of Mind

Purchase and setup was super simple and quick. Great value for effortless peace of mind.

Andreas Schleich

12/03/2019

Process

The process was very easy. My only concern is that I have to wait 30 days for it to become activated.

Todd DeWare

12/02/2019

I wish this existed sooner!

Paulina van Schaik

11/27/2019

Can't go wrong

Robbin Parcker

11/12/2019

Love it!

Abigail Guthrie

11/09/2019

Agneshkumar Gohil

11/02/2019

Great Value!!

Great service and affordable peace of mind!

Michael

10/24/2019

Renato Miguel Cruz Faria

10/13/2019

Excellent product!

The process to verify that your phone is okay was very simple and quick to do, the team has been extremely helpful and there have been no issues. Thank you Bounce!

Keara Burke

10/02/2019

So fast/easy and with a great price.

The process is really easy and straightforward. Cannot comment on the claiming process and hope I won't need it but will edit my post accordingly. Thanks!!!

Patrice Robidoux

09/03/2019

Derickmon Joseph

08/17/2019

It’s great!

I’m surprised more people don’t know about this product yet. Super simple, affordable phone insurance.

Sam Sullivan

08/12/2019

Amazing Concept, Amazing Service

I have nothing bad to say about this company at all. 100% amazing customer service and i am very glad I came across this.

Daniel C

08/02/2019

Easy to set-up.

Fast set-up and straightforward. Thanks!

Jill

07/31/2019