Reviews

Based on 65 reviews
78%
(51)
8%
(5)
3%
(2)
0%
(0)
11%
(7)
V
Elite Protection
Venkatesh Pasupuleti

App not working

W
Elite Protection
Wade Sperling
Terrible

Every claim I have heard of or experienced myself is terrible negative for sure it advertises 24 hrs but its never been that fast so false advertising

W
Elite Protection
Wayne D'souza
Excellent service

I feel Safe knowing that my phone is protected to save on expenses

T
Elite Protection
Tripatpal Gill

Elite Protection

A
Prime Protection
Ankit Khanna
Plan Not Activated Yet

I have purchased the plan on 3rd june 2022, still waiting for it to get activated. The mail is going on with your customer care but still issues is pending.

M
Elite Protection
Muhammad Waseem
Yes it’s too good to be true….because it is true!

I’m so glad I signed up for bounce! I dropped my phone just a week after I got it. I got my phone fixed where I purchased bounce and they fixed my iPhone 13 pro max screen for $485. I submitted the receipt to bounce and guess what ??, Bounce covered the entire expense!! Absolutely love bounce and recommend all to get it! No hassle nothing, they instantly sent me an e-transfer within 48 hours.

N
Elite Protection
Najeeb Tariq
Insuracen

I love this Compnay i am happy my phone is insured for 1 year.

C
Elite Protection
Cam Porter
Purchase

I can give a 5 star review once my refund goes through i was double billed

M
Elite Protection
Mukhtar Jiwani

Good app

N
Elite Protection
Nitin Bisht

Elite Protection

M
Elite Protection
Maan Mehta
I paid but I am unable to login to the ap

I paid already a month ago but I have been unable to login to your app. I have written three emails to support but no one has reached out to me. Very frustrating

M
Premium Protection
Mohammad Yahya
So far so good

Set up the app. Was simple but support is a little busy so expect a half a day for a response to arrive. Be patient. Now just being at peace of mind with phone. Cases are good but not that good. This app is great. Everyone buy.

A
Elite Protection
Annie Chin
Samsung Galaxy S21

Thank-you

M
Elite Protection
Mathew Stinson
Great deal

Simple to register my device, half the price of what carriers and manufacturers charge, hope I don't have to use it, thanks!

A
Elite Protection
Amir Radovic

Elite Protection

N
Elite Protection
Narmeen Ali

Good

C
Elite Protection
Chris Rodney
Great sign up experience!

Great sign up experience! I hope the process to make a claim is as simple, or even more simple!

H
Elite Protection
HENDRIK MILLS

Elite Protection

J
Elite Protection
Jonathan Petrie
Stellar service!

Very simple and convenient! A must have for piece of mind. I am very happy that I purchased this plan.

B
Prime Protection
Brandon Dallaire
WONT GET BACK TO ME

Had my daughters screen fixed on her phone. Went to pick it up and saw the Bounce literature on the counter. Read it and decided to purchase it. Took my money went through the steps and when they asked me to take a picture of the screen to examine it, it informs me that the brand new screen that I purchased 5mins earlier was damaged and would not insure it. Tried 5 times same result. Now for the past few days it says its pending in the app. I have reached out to Bounce several times and no one has got back to me. But they still have my money. If they do not want to insure my brand new screen, no problem, just refund my money.

K
Prime Protection
Kevin Guillaume

Prime Protection

H
Elite Protection
Hieu Truong
Registration

Registration had some hick ups. Especially with app diagnostic tool.

B
Premium Protection
Bruno Racine

I cant figure out how to activate my code

S
Elite Protection
Samuel Gabbay
The best

As per the usual, 0 Complains!

Super simple and provides peace of mind

Bounce is an awesome service. I had to use my claims twice in a year. If you have young kids, this service is a must as cracked screens and slippery hands go together so well. Bounce provided the coverage for my repairs within 2-3 days. I will be buying my second round of coverage.

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