Reviews

Based on 74 reviews
77%
(57)
7%
(5)
3%
(2)
1%
(1)
12%
(9)
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Elite Protection
William Higgins
Love these guys

Was recommended by guy who repaired my phone, Phone Rx in Windsor Ontario. Had some minor issues getting setup but support was rock solid and got me up and protected. Great piece of mind and will save you a pile of money on screen repairs.

B
Prime Protection
Brian Cassar
Can’t activate account

I’ve tried multiple times to activate my account and I can’t download the app from your direct link. It says I can’t download the bounce Canada app in the Canadian App Store. No one has replied to my request for help.

Great Value

I loved how easy it was to sign up and activate my coverage. I dropped my phone a few days later, got I repaired and reimbursed the next day. Bounce is an awesome product.

V
Elite Protection
Vishal Papineni
Very slow response

I had issue scanning my phone and wrote to customer service. I got reply on next business day saying please rescan after IT team reset my verification status. I really appropriate the reply even though it is late. But, the status is not reset and I couldn’t scan my phone to activate my coverage! And no one is responding for the emails now. Very bad customer service.

Buyer be aware

no phone number to reach customer service! I was not able to activate my plan.

s
Elite Protection
sulainder singh

Elite Protection

A
Elite Protection
Abdul Aden

Good

j
Elite Protection
jashandeep singh

Great service

A
Elite Protection
Anthony Eagle
Great service

Amazing fast service will never stop using these guys

V
Elite Protection
Venkatesh Pasupuleti

App not working

W
Elite Protection
Wade Sperling
Terrible

Every claim I have heard of or experienced myself is terrible negative for sure it advertises 24 hrs but its never been that fast so false advertising

W
Elite Protection
Wayne D'souza
Excellent service

I feel Safe knowing that my phone is protected to save on expenses

T
Elite Protection
Tripatpal Gill

Elite Protection

A
Prime Protection
Ankit Khanna
Plan Not Activated Yet

I have purchased the plan on 3rd june 2022, still waiting for it to get activated. The mail is going on with your customer care but still issues is pending.

M
Elite Protection
Muhammad Waseem
Yes it’s too good to be true….because it is true!

I’m so glad I signed up for bounce! I dropped my phone just a week after I got it. I got my phone fixed where I purchased bounce and they fixed my iPhone 13 pro max screen for $485. I submitted the receipt to bounce and guess what ??, Bounce covered the entire expense!! Absolutely love bounce and recommend all to get it! No hassle nothing, they instantly sent me an e-transfer within 48 hours.

N
Elite Protection
Najeeb Tariq
Insuracen

I love this Compnay i am happy my phone is insured for 1 year.

C
Elite Protection
Cam Porter
Purchase

I can give a 5 star review once my refund goes through i was double billed

M
Elite Protection
Mukhtar Jiwani

Good app

N
Elite Protection
Nitin Bisht

Elite Protection

M
Elite Protection
Maan Mehta
I paid but I am unable to login to the ap

I paid already a month ago but I have been unable to login to your app. I have written three emails to support but no one has reached out to me. Very frustrating

M
Premium Protection
Mohammad Yahya
So far so good

Set up the app. Was simple but support is a little busy so expect a half a day for a response to arrive. Be patient. Now just being at peace of mind with phone. Cases are good but not that good. This app is great. Everyone buy.

A
Elite Protection
Annie Chin
Samsung Galaxy S21

Thank-you

M
Elite Protection
Mathew Stinson
Great deal

Simple to register my device, half the price of what carriers and manufacturers charge, hope I don't have to use it, thanks!

A
Elite Protection
Amir Radovic

Elite Protection

N
Elite Protection
Narmeen Ali

Good

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